Last updated: April 2026
We collect information you voluntarily provide through our contact and guide request forms, including: first name, last name, email address, planned visit date, and group size. We also collect standard analytics data (page views, browser type, device information) through cookies.
Your information is used to: deliver the free visitor guide, send occasional garden travel tips and updates (only with your consent), improve our content and user experience, and respond to your inquiries.
We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregated statistics with partners for analytical purposes only.
We use essential cookies for site functionality and analytics cookies (such as Google Analytics) to understand how visitors interact with our content. You can disable cookies in your browser settings at any time.
We retain your personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion at any time.
Under the UK GDPR and Data Protection Act 2018, you have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, withdraw consent for marketing communications, data portability, and lodge a complaint with the ICO (Information Commissioner's Office).
We implement reasonable security measures including SSL encryption to protect your information from unauthorised access, alteration, disclosure, or destruction.
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it promptly.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of the site constitutes acceptance of the revised policy.
For privacy-related inquiries, please use the contact form on our homepage.